Legal

Privacy Policy

Last updated: August 4, 2026

This page is maintained by All Clear Restoration & Remediation to explain how we handle information from visitors to this website and from customers who contact us for restoration services. It is a description of our own practices — not a certification or third-party audit.

Information We Collect

When you submit our emergency form or call us, we collect the information you choose to give us — typically your name, phone number, property address or city, and a short description of the damage or issue you are dealing with.

Our website may also collect basic technical information automatically, such as your browser type, device type, referring page, and general location, through standard web server logs or analytics tools.

How We Use Your Information

  • To respond to your request and dispatch a crew to your property.
  • To provide estimates, schedule work, and follow up about your job.
  • To coordinate with your insurance carrier or adjuster when you ask us to help with a claim.
  • To keep records required for our business, licensing, and insurance obligations.
  • To improve the content and performance of this website.

We do not sell your personal information.

When We Share Information

We share information only when it is needed to do the work you asked for or when the law requires it. That can include your insurance company or adjuster (with your authorization), subcontractors or trade partners assisting on your job, and service providers who help us operate — for example phone, scheduling, or website hosting providers. These parties may only use the information to perform their role for us.

Calls, Texts & Messaging

When you submit a form or call our 24/7 line, you agree that we may contact you by phone, text message, or email about your request. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or telling us directly.

Cookies & Analytics

This site may use cookies or similar technologies to remember basic preferences and to understand how visitors use the pages. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

Data Retention & Security

We keep job and customer records for as long as needed to service your project, satisfy warranty and insurance requirements, and meet our legal and accounting obligations. We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may ask us what information we have about you, request a correction, or ask us to delete information we are not required to keep. Contact us using the details below and we will respond as promptly as we reasonably can.

Children's Privacy

This website is intended for adults arranging property services. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy as our services or legal obligations change. The revised version will be posted here with a new “last updated” date.

Contact Us

Looking for our Terms of Service?

Call Now — 850-502-0494